Customer Development Specialist
About UserQuarry
UserQuarry helps early-stage founders find people already talking about the problem their product solves. We combine AI-powered search with human judgment to surface relevant public conversations, identify promising customer discovery opportunities, and help founders engage thoughtfully. Sometimes the right match is a potential customer. Other times, it is someone with valuable insight into the problem space.
About the role
We're hiring a Customer Development Specialist to help us identify strong-fit startup founders and support our online presence. This is a hands-on early-stage role for someone who is curious, organized, internet-savvy, and interested in startups. You'll spend part of your time researching early-stage companies that may be a good fit for UserQuarry, and part of your time engaging thoughtfully with founder conversations online.
What you'll do
Research and qualify startup founders
- Identify early-stage startup companies that are likely to benefit from UserQuarry
- Look for signs that customer discovery or finding first users is a real pain point
- Gather context on the founder, company, and product
- Collect contact details and organize findings clearly for outreach
- Help improve the research process over time
Support social media and audience-building
- Monitor conversations about customer discovery, early traction, and startup building
- Engage thoughtfully from company social accounts
- Share or reference blog content when it is genuinely useful
- Spot recurring themes and ideas for future content
What a typical day looks like
~50% research
Identify around 10 relevant early-stage startup companies per day; gather context on the founder, company, and likely fit.
~50% social media support
Find relevant posts and conversations; engage in a thoughtful, non-spammy way; help distribute blog content where appropriate.
What we're looking for
You may be a strong fit if you:
- Write clearly in English
- Are comfortable researching people and companies online
- Have strong judgment about what is relevant and what is noise
- Are interested in startups, SaaS, and early-stage founders
- Understand how to engage online without sounding spammy
- Are organized and able to document research clearly
Nice to have
- Experience working at or around startups
- Familiarity with Indie Hackers, Reddit, X, LinkedIn, or Product Hunt
- Experience in research, community management, lead qualification, or customer development
What success looks like
- You consistently find relevant startup founders who are strong fits for UserQuarry
- Your research makes outreach easier and more effective
- You help us show up thoughtfully in founder conversations online
- You help build a repeatable process for customer development
Benefits
- Remote work
- Coworking space stipend or paid coworking membership
- Paid health expenses (gym membership, classes) stipend up to $75 per month
- Quarterly performance raises
- A people-first culture
- Close collaboration with the founder
Compensation
$1,500–$1,800 USD per month, depending on experience and fit
How to apply
Please send:
- A short introduction
- Why this role interests you
- Any relevant experience
- Write about the hardest job you ever had - what made it hard?
- Optional: one example of a startup founder you think would be a strong fit for UserQuarry, and why